Privacy Policy
Your Privacy Matters
Last Updated: September 29, 2026
Bookkeeping Kelowna respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store and protect your information when you use our website, contact us, purchase a membership or use our services.
Who We Are
Bookkeeping Kelowna ("we", "us", or "our") is a business located in Kelowna, British Columbia, Canada. We provide bookkeeping, tax support, website services and business consulting services. This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Personal Information Protection Act (PIPA) of British Columbia.
Information We Collect
We may collect personal and business information that you voluntarily provide to us, including your name, email address, phone number, business name, billing information and information you provide through forms, consultation requests, membership sign-ups and other communications. We may also collect limited technical information automatically when you visit our website, such as your IP address, browser type, device information, pages visited and cookies.
How We Use Your Information
We use your information to provide and manage our services, process payments, respond to inquiries, communicate with you, improve our website and services, meet legal and regulatory obligations and for other purposes permitted to law. We will only use your information for the purposes for which it was collected for reasonably related purposes.
Consent
We collect, use and disclose personal information only with your knowledge and consent, except where permitted or required by law. By using our website, contacting us or purchasing a membership or service, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.
Business Consulting Questions
Questions and responses may be provided publicly or privately depending on your membership level. We will remove or generalize identifying business information before publishing public responses. Please do not include sensitive information such as passwords, banking details or account numbers in your questions.
Payment Information
Membership and other online payments may be processed through Wix or other authorized payment processors. These providers collect the information required to complete the transaction, including card and billing information. Bookkeeping Kelowna does not directly receive or store complete payment card numbers or security codes.
Cookies & Website Analytics
Our website uses cookies and similar technologies to operate properly, remember preferences, understood website usage and improve your experience. Third-party services integrated with our website may also use cookies. You can adjust your browser settings to disable cookies, although some features of our website may not function properly.
Wix and Other Service Providers
Our website is hosted and operated using Wix and may use other trusted third-party providers to support website hosting, payments, forms, email communication, analytics and membership management. These providers may process personal information on our behalf where necessary to provide their services. All third-party providers are required to protect your information and use it only for the purposes we specify.
How We Share Your Information
We do not sell your personal information. We may share your information only with trusted service providers who help us operate our business (e.g website hosting, payment processing, email services, accounting software) or when required by law, regulation or legal process. We may also share information to protect our rights, property, safety or the safety of others.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain records, resolve disputes or satisfy legal and regulatory requirements. When information is no longer required, we securely delete or anonymize it.
Your Rights & Choices
Under PIPA, you have the right to request access to the personal information we hold about you, request corrections to inaccurate or incomplete information and withdraw your consent (subject to legal or contractual restrictions). To make a request or if you have any questions about how we handle your information, please contact our Privacy Officer using the information below. We may need to verify your identity before responding to your request.
Children's Privacy
Our website and memberships are not intended for individuals under the age of 19. We do not knowingly collect personal information from children.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of this website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The currant version will always be posted on this page with the date it was last updated.
Privacy Officer & Contact Us
If you have any questions or complaints about this Privacy Policy or how your information is handled, please contact our privacy officer:
Bookkeeping Kelowna | Kelowna, British Columbia
Email: info@bookkeepingkelowna.com | 672-258-6230